ANNEKLEIN.COM Privacy Policy

Last revised and effective as of October 26, 2017.

The Anneklein.com website (the “Site” or the “website”) is a service of Nine West Holdings, Inc. and its Anne Klein division for its Anne Klein brand (“Anne Klein” or “we” or “us”).

This Privacy Policy applies to information that may be collected by or on behalf of Anne Klein, online at Anneklein.com and through information provided by customers to our customer service representatives. Our Privacy Policy tells you the types of information we collect, how we use this information and when we share it with third parties or our affiliated brands and affiliated companies.

The information on this website and our Privacy Policy are subject to change from time to time. We will post at the top of this Privacy Policy the date that modifications were last made, which should alert you to any changes since your last visit to the website. Any material changes to our Privacy Policy and practices will be reflected on this page. Please read and refer to this Privacy Policy from time to time so that you are aware of our current privacy practices. Your continued use of the website after the posted effective date constitutes your agreement to the then revised Privacy Policy. By doing business with Anne Klein and by accessing and using our website or by providing personal information online and to our customer service representatives, you consent to the collection and use of this information by Anne Klein as described in this Privacy Policy.

Table of Contents


What information does Anne Klein collect?
How does Anne Klein use this information?
Does Anne Klein disclose your information to others?
How does Anne Klein protect the security of your information?
Can you access your information?
Can you unsubscribe?
What are your choices to opt out of tracking features?
How does Anne Klein protect a child's privacy?
Does Anneklein.com have links to other web sites?
International
Additional Notice to California Residents
Information on Marketing Disclosures
Content Removal Requests for Users Under 18 Years Old
How do you contact Anne Klein?


What information does Anne Klein collect?

Anne Klein may collect and store two types of information: “personal information” and “automatic information”.

Personal information tells us who you are, such as, your name, gender, mailing address, email address, telephone number, date of birth or age, any personal preferences you choose to provide and any assigned password used to protect your privacy.

Anne Klein may from time to time collect personal information from you when you subscribe to Anne Klein by providing your email address through this Site, communicate with Anne Klein through email, or in writing, or when you communicate with us by providing information to our customer service representatives through the email address, telephone number or address found under the “Contact Us” hypertext link located on the bottom of the Site’s web pages. We may also collect information about you from our Affiliated Brands (as described below) with whom you may have shared personal information. For more information about our Affiliated Brands, please click here.

We also reserve the right to obtain publicly accessible customer demographics and information about you from commercially available sources.

Automatic information is information that we may collect automatically whenever you interact with this website such as your IP address, the type of computer you use, the web browser you use, the web page that linked you to our Site and the way you navigated our website and the products you viewed. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this Site, our web server may automatically recognize and collect this information. Automatic information also includes information generated by the use of “cookies” and “web beacons” (also known as “pixel tags”).

A “cookie” is a small text file that is sent to your browser from a web server and stored on your computer's hard drive. Among other things, cookies provide a means for us to keep track of your online patterns and preferences. By understanding which areas of the Site you visit, cookies allow us to present information, products and services that are of personal interest and make our website more efficient. Some of the ways we may use cookies include enabling your log in, identifying your shopping cart, tracking where you travel on our website and what you look at and purchase, and for marketing testing and product recommendations.

Most browsers are initially set up to accept cookies but allow you to change your browser so that it will not automatically accept cookies. Various browsers have different ways to inform you when a cookie has been sent to you, limit the kinds of cookies that can be placed on your computer and let you delete cookies. Please refer to your browser instructions or help screen to learn more about these functions. Additionally, if you have a Flash player installed on your computer, flash cookies may be stored. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not necessarily remove Flash cookies. The latest versions of many browsers let you control or delete Flash cookies through the browser’s settings. If you use an older version of one of these browsers, upgrade to the most recent version, and set it to update automatically. However, if you delete or remove cookies, it is possible that some portions of the site may not function as intended.

“Web beacons”, also known as “pixel tags”, “clear GIFs” or “single-pixel GIFs”, or similar technologies, are small image files that we may place on web pages. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed.

We may also use third party internet analytics firms, such as Google Analytics, Adobe Analytics and others, to place cookies and pixel tags on your computer or browser when you visit our website. These third parties collect automatic information to track and analyze usage and volume statistical information regarding your visits to our website, such as what you browsed and purchased, what web page linked you to our site and what traffic is driven by banner ads and e-mails. To learn more about Google Analytics and how to opt out of such services, please visit http://www.google.com/analytics/learn/privacy.html. To learn more about Adobe Analytics and how to opt out, please visit http://www.adobe.com/privacy/analytics.html#1.

We may also use geolocation data directly or through third party service providers, based on your then current location, including that of any mobile devices you may have used to access our website, to provide location based services.

We reserve the right to associate automatic information with your personal information in the event we collect personal information from you. In the event of such association, such automatic information would be considered personal information.

How does Anne Klein use this information?

Anne Klein may use the information it collects in order to:

  • confirm, process and fulfill sales transactions
  • contact you about your order and respond to your inquiries
  • update and maintain your information in our databases
  • enable you to participate in our sweepstakes, contests and loyalty programs
  • communicate with you via targeted postal pieces, phone messages, or personalized emails about products, offers and promotions that may be of interest to you enable marketing, testing and product recommendations
  • maintain and improve the effectiveness and security of our website and business
  • study traffic patterns and generally learn about the usage of the site
  • improve the navigation, design and content of the website
  • improve the effectiveness of our advertising and provide targeted online advertising
  • personalize your online experience

We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.

We may use the services of third parties to collect and use anonymous information about your visits to, and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services on our website. Some of these third parties may also use cookies to collect and use anonymous information about your visits to and interactions on our website and other websites for analytical purposes and for delivering online display advertisements on other websites that are directed to products and services that are tailored to your interests. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.

We may use geolocation information by automatically detecting the IP addresses of visitors on our website from international jurisdictions.

Does Anne Klein disclose your information to others?

Nine West Holdings, Inc. maintains a database of customer information collected by Anne Klein. The database is maintained and operated by third party service providers and also houses customer information collected by certain other affiliated brands owned by or licensed to Nine West Holdings, Inc. In addition to Anne Klein, these brands include Nine West, Easy Spirit (licensed), Bandolino and Kasper. When you establish or update your customer profile information with Anne Klein, whether through a purchase, registration or email sign-up at the Anne Klein website or through a customer service representative, or in other communications you may have with Anne Klein, your name and address on the database will be shared with and updated for any of the brands on the shared database for which you have established a customer profile.

All of the information that Anne Klein collects may be shared with the Nine West, Bandolino, and Kasper brands and with other affiliated brands of Nine West Holdings, Inc., including lonna & lilly, Napier, Judith Jack, Gloria Vanderbilt, L.e.i. and Energie, among others. We may disclose personal information about you to third parties who provide services to us. These third parties may use the information in connection with the services they provide to us, such as hosting our website, assisting us in fulfilling your transactions and customer service inquiries, and managing and updating your customer information, or to improve their services generally. We may also share your information with third parties to assist us in managing our sites, understanding and optimizing the performance and functionality of the site, or so they can market and advertise to you our products and services or others that they believe may be of interest to you.

We may share your information (such as your name, email address, mailing address and transactional history with us) with third parties by participating or joining a shared membership or cooperative database. In such a case, other third party members in the membership or cooperative database may use your information to market and promote their products and services to you. If you prefer not to have your personal information shared with these cooperative or membership databases for their own marketing purposes, please contact us as indicated in this Privacy Policy below under the heading “How do you contact Anne Klein?”

We may also use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. We also may match and use information collected from you at our website with information obtained collected from other sources or third parties.

From time to time, we may partner with one or more co-sponsor(s) to conduct a contest, sweepstakes or other promotional event. In those situations, each of the participating co-sponsor(s) and the websites of each participating co-sponsor(s) may collect or receive personal information from you and will have the right to use your personal information in accordance with their own respective privacy policies.

We may disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms of Use and Conditions of Service or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our website, or anyone else who could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law requires it. We might sell or buy subsidiaries, or business units. In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy unless subsequent consent otherwise has been obtained from you. Also, in the event that assets of Anne Klein are sold, personal information collected through this website or other means may be one of the transferred assets. Accordingly, we reserve the right to assign our rights and duties under this Privacy Policy to any third party at any time without notice to you, and such assignment rights shall include the ability to make an assignment in connection with any sale, merger, acquisition, divestiture or liquidation of all or part of our business or assets related to the website, all or substantially all of our other business or assets, or as part of any reorganization or restructuring of our business or assets.

How does Anne Klein protect the security of your information?

Unfortunately, information transmitted on the Internet and/or stored on systems connected to the Internet is not 100% secure. As a result, we cannot ensure, warrant or guarantee the security or integrity of such information.

Can you access your information?

Currently, we do not provide online access to information that you provide to Anne Klein by email, by mail or telephone. But at any time you may request access to your information by contacting us as indicated in this Privacy Policy under the heading, “How do you contact Anne Klein?”

Can you unsubscribe?

Anne Klein will honor requests to unsubscribe from receipt of promotional emails from Anne Klein about Anne Klein, and also for emails about Anne Klein that we permit our Affiliated Brands or other companies to send to their own list of subscribers. Please note that you may continue to receive emails from Anne Klein until such requests become effective. If you wish to unsubscribe from receipt of promotional emails from any Affiliated Brand, you must send a request directly to that Affiliated Brand.

What are your choices to opt out of tracking features?

We do not currently respond to signals we may receive from web browsers or other mechanisms asking that our website or related properties not track you and your behavior on our website and such properties. Please review this Privacy Policy for more information about ways to disable or opt out of certain cookies. You may also contact us as indicated in this Privacy Policy under the heading “How do you contact Anne Klein?”

How does Anne Klein protect a child's privacy?

While this site is a general audience website, we do not intentionally collect personally identifiable information from children under the age of thirteen (13). If we become aware that we have collected personally identifiable information from a user of the site who is under the age of thirteen (13), we will remove that child's personal information from our files.

Does Anneklein.com have links to other websites?

While you are using this website, you may be linked or directed to other third party sites outside of the website that are beyond our control. Each of these third parties may have a privacy policy different from ours. For example, you might click on a link or banner ad that will take you off the website. These links and banners may take you to sites of advertisers, sponsors and co-branding partners. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties. For more information, please read our Terms of Use and Conditions of Service.

International

The Anneklein.com website at present is hosted on servers located in the United States, although we reserve the right to host the website on servers located in other countries. By using this website, you consent to any personal information that may be collected by us being transferred to, and being stored and handled in, countries (including the United States) that may be outside of your country of residence‚ and which may have different data protection rules than in your country of residence.

Additional Notices to California Residents


Information on Marketing Disclosures

Anne Klein users living in the State of California may request and obtain once a year, free of charge, information regarding our disclosure of personal information to third parties for their direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information shared and the names and addresses of those third parties with which we shared your information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact using the contact information indicated below in this Privacy Policy.

Content Removal Requests for Users Under 18 Years Old

If you are a user under 18 years of age and reside in California, you may request and obtain removal of, content or information that you have posted on the website. You may send us any such requests by one of the methods noted below under “How do you contact Anne Klein?” We will review the request and respond promptly. You should be aware that a request to remove content or information posted by you on the website does not ensure or require complete or comprehensive removal of such content or information from our databases.

How do you contact Anne Klein?

We welcome your comments regarding this Privacy Policy. Please contact us as follows:

Write to us at:
Anne Klein Customer Relations - Privacy Policy
1411 Broadway, 21th Floor
New York, New York 10018


Email us at:
customer_relations@anneklein.com

Call us by phone at:
1-888-841-2229 (between 9am – 10pm ET)
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