Refund Policy

RETURNS & EXCHANGES

AnneKlein.com will accept your return of unworn, unwashed, and defective merchandise within 30 days of receiving the order (some exclusions apply, see below). 

AnneKlein.com will credit you for returns, accompanied by an original receipt, received within 30 days of the purchase for the price paid either in the original form of payment.

The return processing fee of $8.95 will be deducted from the refund amount to your credit card if a prepaid label is printed and used. The credit will be applied once returned merchandise is received and inspected. We will refund the purchase amount to the original form of payment.

Returns not accepted:

  • Final Sale and Clearance merchandise may not be returned nor be exchanged.
  • AnneKlein.com does not accept returns on worn hosiery or pierced earrings. 
  • AnneKlein.com does not accept returns from 3rd party retailers or marketplaces except for (Anne Klein operated Facebook and Instagram Shop accounts)
HOW TO PROCESS A RETURN

    To process a return you may either contact customer service or go to our Returns Portal:

    Step 1: Complete the Returns process on theReturns Portal

    Step 2: Print the return label

    Step 3: Carefully pack your item(s), in the original condition, and include your printed return invoice

    Step 4: Place your shipping label on the package, making sure no other tracking labels are shown

    The return processing fee of $8.95 will be deducted from the refund amount to your credit card if a prepaid label is printed and used. The credit will be applied once returned merchandise is received and inspected. We will refund the purchase amount to the original form of payment.

    Please allow up to two weeks for your return to be processed.

    If you have any questions or concerns please contact Customer Service.

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